"You need to know about something so you can request it."
I disagree. You can ask what your options are.
You visit a new restaurant. The waiter asks what you want to order. You have no idea what they serve. What do you do? Ask for the menu.
Reading it gives you enough context to choose your food. If a dish is unfamiliar, you ask what is in it. You learn enough to decide by asking, before placing the order.
You can do the same with technology. Describe what you want to achieve and ask for the menu:
I want customers to book appointments through my website. What are my options? Explain how each would work, what it would cost, and what I would need to maintain. Ask me about anything that would change the choice.
You do not need to know the name of a tool or technique to ask that. The answer can give you something to compare and questions to follow up on. Check the details before committing; an AI's list is not a guarantee that every option exists or fits.
If you are missing the context to make a request, make that context your first request.